The Late-Night Hustle: How Hula Maids Keeps Customers Happy.

The Late-Night Hustle: How Hula Maids Keeps Customers Happy.

At Hula Maids, customer satisfaction is everything. We are in the business of keeping homes and rental properties spotless, and our customers expect the highest standards of cleanliness and professionalism. However, sometimes the demands of the job can go beyond the traditional 9-5 workday.

Whether it’s a last-minute request or a cleaning job that takes longer than expected, there may be times when we work late into the night to keep our customers happy.

Working late into the night can be tough, but our teams have always shown that they are willing to go the extra mile to meet our customer’s needs. This sets Hula Maids apart from any other cleaning services on Maui.

In short, we take pride in our commitment to customer satisfaction. Whether it’s a last-minute request or an emergency job, we’re always here to help. With this approach, we have built a reputation for dependability and professionalism and if you are considering our service please know that your experience will mirror all that.

Did you know almost 70% of our work are rental properties?

Did you know almost 70% of our work are rental properties?

Since our establishment in 2015, we have quickly become the preferred cleaning service provider for luxury rentals, working with prestigious companies such as Brown Development, Private Paradise Villas, Trinity Properties, Sunny Vacation Rentals, and Maui Paradise Properties.

Our unwavering commitment to delivering flawless work has earned us a reputation for 100% uptime and excellence in service. Fast forward to 2023, and we continue to maintain our high standards of service and quality.

While any rental cleaning provider can turn around a two-bedroom condo on a Saturday back to back, we pride ourselves on our ability to handle larger and more complex properties with ease. So taking a back to back booking for your six-bedroom villa with nine beds that sleeps sixteen guests is really a no brainer with us on your side.

We also take pride in our ability to make amazing beds, no matter how complex or intricate the bedding may be. With our attention to detail, you can trust us to put the cleaning for your rental on autopilot and ensure that every guest is welcomed into a pristine and inviting space.

Let us become your go-to provider and experience the difference that comes with working with the best in the industry.

Using the proper cleaning tools or “Step away from the scouring pad”

Using the proper cleaning tools or “Step away from the scouring pad”

Proper Cleaning Tools.When it comes to cleaning luxury homes, it’s important to choose the right tools for the job. We have seen this over and over. Stainless steel appliances scratched to smithereens. Granite countertop attacked with Scotch-Brite. Even mirrors are not safe.

While it may seem like a good idea to use an abrasive sponge to scrub away tough stains and grime, this approach can actually do more harm than good. In fact, using an abrasive sponge on your kitchen surfaces can lead to scratches and damage that can be difficult, if not impossible, to repair.

Scratches on your kitchen surfaces can not only detract from the appearance of your kitchen, they will absolutely lower the value of your home or rental.

In addition to the health risks associated with scratches on kitchen surfaces, using an abrasive sponge can also void the warranty on certain types of countertops and sinks. So, not only are you damaging your kitchen surfaces, but you’re also risking the loss of your warranty protection.

So, what’s the solution? Depending on surface being cleaned proper tools range from a flat razor blade to a mild rubbing compound, or an appropriate solvent.

Rest assured, we always use the correct tool for a job and your home and its surfaces are safe with us.

We don’t cut corners, we clean them

We don’t cut corners, we clean them

Our company culture is not one of cutting corners. We clean them instead.

 

Many cleaning services may choose to take shortcuts, leaving behind dust and dirt in hard-to-reach places or neglecting to clean small items and decorative articles. At Hula Maids, we have witnessed all of these common cleaning flaws and more.

However, our company culture is unique. We prioritize the thoroughness and quality of our cleaning services. From day one, each new Hula Maids employee undergoes comprehensive training, including coaching, feedback, and mentorship for the first two weeks followed by a performance review. We hold our employees to incredibly high standards, with only one in three new hires meeting our rigorous expectations.

If you want to experience the difference for yourself, book your next cleaning with Hula Maids. You’ll quickly understand why we are considered the best cleaning service on the island.

You know what makes a great cleaning service tick? A happy, well paid staff.

You know what makes a great cleaning service tick? A happy, well paid staff.

Our employees play a crucial role in maintaining our company’s success. They are the face of our company and their hard work, dedication, and professionalism are what sets Hula Maids apart from the competition.

 

 

Since the outbreak of COVID-19, one of the biggest challenges we’ve faced is attracting and retaining talented staff. With so many Maui businesses struggling to find competent workers, competition for good employees is fierce, and as such it has become increasingly difficult to hire quality employees.

 

 

 

At Hula Maids, we believe that paying a living wage (our starting wage for new hires is $28/hr.) has several benefits for our employees and for our company as a whole. Firstly, it helps us to attract and retain talented employees who are looking for more than just a job. By providing a wage that allows our staff to meet ends meet, our employees are more likely to feel valued and appreciated, which in turn leads to higher job satisfaction and lower turnover rates. Great morale, less stress, increased productivity and overall positive work environment are backbone of our Ohana.

 

 

 

So next time, when a group of smiling Hula Maids shows up at your doorstep, know that we have gone above and beyond to keep our staff happy.

 

 

Easy Peasy

Easy Peasy

Regular or Deep?

 

We are always happy to provide a consultation and assist you with your first Hula Maids booking.

Has your home been professionally cleaned in the past or sitting empty for a while? Do your baseboards need attention? What about ceiling fans?

Not only we can assist you on the phone and help with your booking, our booking page offers an easy a ’la cart list of add-ons house cleaning tasks. Select a Deep Cleaning if your home hasn’t been cleaned for a while, or choose a Regular Cleaning with add-ons such ceiling fans, baseboards, cobweb mitigation, inside the fridge or oven interior.

Easy Peasy.

Aloha Maui, our next available appointment is on Monday, June 5th at 11AM. Looking for a quote? Skip to step 3 on our booking page.
(808) 359-2771

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